Contact Us
ducksportsnews.com is run for bettors comparing offshore sportsbooks, and we want to hear from the people who actually use this site. Whether you've spotted an error, want to flag a change at one of the operators we cover, or have a general question about how we review and rank offshore books, this page tells you how to get in touch and what to expect.
What We Can Help With
We're a review and comparison site, not a sportsbook, so there are limits to what we can do — but within those limits, we're glad to hear from readers on a range of topics:
- Content corrections — if a bonus figure, rollover requirement, or other detail on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
- Ranking and methodology questions — if you want to know why a book like Lucky Rebel or Bovada sits where it does, or how we weigh odds, payout speed, and reliability, we can walk you through it.
- Site feedback — broken links, unclear comparisons, or anything else that made a page harder to use than it should have been.
- General enquiries — questions about how offshore betting works, what to check before signing up, or how our site fits into your research.
What We Can't Help With
Because ducksportsnews.com doesn't operate any sportsbook and has no access to individual player accounts, we're not able to assist with:
- Deposits, withdrawals, or account issues at an offshore book — these need to go through that operator's own customer support
- Verification (KYC) delays or documentation requests from a specific site
- Bonus crediting or rollover disputes tied to a real-money account
- Betting advice, predictions, or guidance on placing a specific wager
If you're dealing with a payout delay or account problem at a book like BetOnline, BetNow, or any other operator, contact that sportsbook's own support team directly — they're the only party who can access your account and resolve the issue.
Before You Reach Out: A Few Things Worth Checking
A lot of the questions we receive are already answered elsewhere on the site, so it's worth a quick look first:
- If your question is about how we choose and score offshore books, our About Us page covers the review process in detail.
- If you're concerned about your own betting habits, or want tools to set limits or take a break, our Responsible Gambling page has practical guidance and the national helpline number.
- If your question relates to site usage, disclaimers, or how we present offers, the Terms and Conditions page sets out the ground rules.
A Word on Accuracy and Independence
ducksportsnews.com may earn a commission when a reader signs up with a sportsbook through a link on this site. That relationship never decides where an operator ranks — our ratings for books like Everygame, BetUS, or MyBookie are based on the same criteria applied consistently across the board, not on which operator pays the most. If you ever think a page reads more like marketing than an honest review, that's exactly the kind of feedback we want to hear, so we can fix it.
Eligibility and Age Reminder
This site is intended for readers aged 21 and over. Offshore sportsbooks are licensed outside the United States — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the consumer protections, dispute resolution, and fund-safeguarding rules that apply to licensed US operators do not apply here. Anyone considering betting with an offshore book should check their own state's laws first and understand that these sites operate in a legal grey area for US bettors.
If gambling has stopped being fun, or you're worried about your own or someone else's betting, free confidential help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Our Responsible Gambling page has more resources, including tools some offshore books offer for limits and self-exclusion — though these are often less robust than what regulated US operators provide.
Response Times
We read every message that comes in, though as a small editorial team we can't always reply immediately. Straightforward corrections and factual queries are usually the quickest to resolve; broader questions about methodology or site direction may take a little longer as we look into them properly.